TERMS & CONDITIONS
These terms and conditions apply to all purchases made from SES Fashions
1. ORDERS & DELIVERY
All orders placed through this web site are subject to confirmation and acceptance by SES Fashions.
SES Fashions may vary prices in the event of price changes or mistakes made by suppliers on reasonable prior notice to you. If SES Fashions requests payment for increased prices, you may cancel the order by giving notice to SES Fashions, which must be received within seven days of the announcement of the increase.
SES Fashions or its agent will deliver the goods you order to the address you specify in your order, within the agreed time frame, subject to their availability. Where the goods are not available you will be notified of this by SES Fashions as soon as possible. Anyone at the delivery address who receives the goods will be presumed by SES Fashions to be authorised to receive the goods.
If there is no-one at the delivery address or no-one of appropriate age to receive and pay for the order, SES Fashions may charge you additional delivery fees.
Once the goods are delivered to you, you will own them and it is your responsibility if they are lost or damaged.
SES Fashions reserves the right to restrict sales to retail quantities when supplying resellers and distributors.
Delivery takes up to 10 working days depends on stock availability and delivery locations.
We do not provide Express Post service or special delivery service for individual orders. All orders are processed and shipped via the methods described in this website only
2. RETURN POLICY
If you wish to return an item simply because you change your mind we will exchange provided you return items within 14 days from the date of purchase, unworn and in its original condition with tag attached and with our original receipt. Exchanges only can be done at the store where they are purchase from.
SES 'CHANGE OF MIND' POLICY
Under SES ‘change of mind’ policy, if you simply change your mind we offer an exchange provided that:
(1) you return the item within 14 days from the date of purchase; and
(2) the item is unworn and in its original condition; and
(3) the original tag is attached to the item; and
(4) you provide a SES Fashions register receipt as proof of purchase.
SES Fashions is not legally obligated to give refunds if you;
(1) change your mind about a product (this includes when you have found a cheaper product elsewhere, has bought a gift that is unsuitable, or their circumstances have changed and you no longer require the goods)
(2) knew, or should have known about a fault when the goods were bought,
(3) are unable to prove from whom and when the item was purchased.
(4) are responsible for damaging the goods by not following the instructions, or misusing the product.
OUR CUSTOMERS' RIGHT TO A REFUND
We will exchange or refund if the item is faulty, not of merchantable quality or not fit for its purpose and you return the item within a reasonable time after purchase and provide us with proof of purchase, such as receipt or bank statement. If you do not return the item within a reasonable time, you will only be entitled to exchange.
SES Fashions reserves the right to ask you to demonstrate that you did not cause or create the fault in the item.
If you are entitled to a refund but you would prefer to exchange the item, we are happy to do this for you.
Sale items will only be exchanged not refunded provided you return it within 14 days from the date of purchase, unworn and in its original condition with the tag attached and with our original receipt.
For online customers, the Return Policy also applies; however please note the following terms and conditions:
RETURN TO SES ONLINE
Should you wish to exchange the item, please enclose with your goods a postage paid, self addressed bag and your receipt and send to the address below. Please note: all postage costs will be covered by the customer.
168-174 Euston Rd.
Alexandria NSW 2015
RETURN TO SES STORE
For your convenience, items purchased online may be exchanged for an alternative size or colour at any of our SES Fashions stores provided all of the Return Policy conditions are met. Click here to find your nearest stores.
However, items purchased online will not be exchanged for an alternative style or refunded at any of our SES Fashions stores. Click here to contact SES Online Team.
3. PRICES & PAYMENT
For each online order, you must pay:
- the applicable price for the relevant goods confirmed by SES Fashions; and
- the delivery and handling fee specified on the web site at that time.
Your order and credit card details are safe and secure. All personal and credit card information provided to SES Fashions is encoded using Secure Sockets Layer (SSL) technology, an encryption protocol that protects data as it travels over the Internet.
- At this stage we can only accept payments using the methods stated in the Orders & payment section of this web site.
- We are unable to accept COD charges.
- Payment must be cleared before the goods are dispatched.
Our customer representative will contact you if you have an order over $500. For security purposes you will be requested to provide identification such as a license and confirm credit card details
4. YOUR ACCOUNT
You agree to take responsibility for the safekeeping of your user name and password. You are liable if your user name or password is used by an unauthorised person. You agree to release and indemnify SES Fashions in connection with any use (whether authorised or unauthorised) of your user name or password. SES Fashions may suspend or cancel your account at any time without prior notice.
SES Fashions aims to include up-to-date pictures of all of the goods on this web site. However, our picture of the goods may differ in colour slightly and minor details from the actual goods.
We recommend you read the labels on the goods carefully before using the goods.
SES Fashions will comply with SES Fashions' Privacy Statement. SES Fashions will not reveal your personal information to external organizations except for the purposes of fulfilling your order.
Any liability of SES Fashions in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of SES Fashions be limited to:
i. in relation to goods, the replacement of the goods or the supply of equivalent goods; and
ii. in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.
8. CHANGES TO TERMS
Each order is governed by the terms and conditions current when the order is placed. SES Fashions may add to, delete or otherwise change these terms and conditions without notice. It is your responsibility to read and understand these terms and conditions each time you place an order.
9. APPLICABLE LAW
All purchases, and these terms and conditions, are subject to the laws of New South Wales and Queensland, Australia.
accessing information that they have no authority to access.