Buying Guides

 

SHIPPING & DELIVERY

Delivery costs

For purchases over $60 or more we offer free shipping to anywhere in Australia. Any purchase below $60, we will charge a flat fee of $8.95.   

 

Arrival time for purchases

All deliveries should arrive within 3~5 working days,  (WA & TAS, however may take up to 7 working days) from your date of order. If your product has not arrived within this time frame, you can track your order with our courier service using the tracking number provided to you via email.

 

Delivery Service

We send orders depending on your destination. Packages will require a signature upon delivery if the customer chooses this option.

 

Tracking your order

Once your order has been dispatched, a Shipping confirmation email with a link to our delivery service’s website and a tracking number will be sent. Please note that it may take up to a day for the tracking number to be properly entered and displayed on the delivery service’s system.

 

Customer Service

For online store purchase questions or queries please email us at ses.onlinestore@axix.com.au and our team we will get back to you as soon as possible to assist you with a smooth purchase.